The honest locksmith — provably

Two reasons you're here.

One needs us right now. One deserves a proper, unhurried answer. Pick your door.

● 8am–midnight Locked out right now?

We’ll get you back in — without drilling your lock.

0333 880 9173 Standard rate — answered by the locksmith, not a call centre.
  • No call-out fee — when you accept the quoted work
  • Non-destructive entry first — drilling is the last resort
  • You'll have your price in writing before we set off.
Planning lock work?

Upgrades, repairs and replacements — surveyed, quoted, fitted properly.

  • WhatsApp a photo for a fixed quote
  • 12-month workmanship guarantee (terms apply)
  • The price we agree is the price you pay
£2.5M public liability insurance — Barclays DBS-checked · ID shown at your door Trulox Ltd since 2019 — check us on Companies House 12-month workmanship guarantee (terms apply)

How fast can we reach you?

A straight answer, not a fantasy window — checked against where we actually work.

All you need is your postcode — the lock is our job.

No surprises

What happens when you call

The unknown is the scary part. Here's the whole script.

You call, we answer

You'll speak to George — the owner, and a working locksmith. Not a call centre. A few quick questions about the door — nothing you need to know in advance.

One fixed figure

Your fixed quote, agreed on the phone — the total price — no VAT added. You'll have your price in writing before we set off.

We arrive and show ID

Typically with you in 30–45 minutes. We'll confirm your exact ETA when you call — no overpromising. One of our own DBS-checked locksmiths — never subcontracted.

Back in. Pay at the end.

You pay when the job's done and you're happy with it — card, bank transfer or payment link.

Know who's coming

A stranger at your door, at night, with lock picks. We get it.

Nothing about us is anonymous. George and his small team of DBS-checked locksmiths — all Trulox employees, never subcontracted.

  • DBS-checked — certificate shown on request
  • One of our own DBS-checked locksmiths — never subcontracted.
  • Liveried van, ID badge, a company you can look up
Meet your locksmith
Trulox · Locksmith ID DBS-checked
George
Owner & working locksmith
DBS-checked ✓ 2026 Est. 2019 £2.5M public liability insurance — Barclays

The rogue-locksmith playbook is well documented: a tempting price on the phone, a very different invoice at your door.

Trulox is built to be the opposite of that story — prices published, a fixed quote before any work starts, picks before drills, and a company you can look up. See exactly how we charge →

  • We never advertise bait prices that triple at the door
  • Drilling is a last resort, agreed with you first
  • No cash pressure — card, bank transfer or payment link
  • A named locksmith and a checkable company

Documented by Which? and UK trading standards investigations, 2022–2026.

Word of mouth, in writing

Reviews that answer the questions you're actually asking.

George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :)

— Caragh M., Cobham

View the original review (opens in a new tab)

Rated 5.0★ from 6 Google reviews — read them all on Google

Straight answers

The questions everyone asks first

Short, honest answers — the same ones you'd get on the phone.

Are you actually local?

Yes — we're a small independent firm, not a national call centre. George is out here daily, and when you call, you speak to George — the owner, and a working locksmith. One of our own DBS-checked locksmiths comes to you. Typically with you in 30–45 minutes — and we'll confirm your exact ETA when you call.

It's after midnight — can I still reach you?

Our lines are open 8am to midnight, every day. After midnight, message us on WhatsApp and we'll reply when we reopen — or send the quote form and we'll ring you back from 8am.

How do I know the price won't change at the door?

Because you'll have it in writing before we set off — the total price, no VAT added. The price we agree is the price you pay: it can't grow once the van arrives.

Is there a call-out fee?

No call-out fee — when you accept the quoted work. You're paying for the job itself, not for the van turning up, and you can say no to the quote before anyone sets off.

Will you have to drill my lock?

Rarely. Non-destructive entry always comes first — picks and decoders before anything that damages the lock. If drilling genuinely is the only way in, we'll say so plainly and agree it with you before it happens.

When do I pay, and how?

When the job's done and you're happy with it — card, bank transfer or a payment link sent to your phone. Never before we start, and never chased afterwards.

Locked out, or planning ahead — either way, you'll know the price first.

Typically with you in 30–45 minutes We'll confirm your exact ETA when you call — no overpromising.