The honest locksmith — provably
One needs us right now. One deserves a proper, unhurried answer. Pick your door.
A straight answer, not a fantasy window — checked against where we actually work.
All you need is your postcode — the lock is our job.
What we do
Locked out, key snapped, or the door’s shut behind you.
8am–midnight, every day · after midnight, message us on WhatsApp.
Anti-snap euro cylinders, insurance-rated locks, whole-house changes when you move in.
from £99Stiff, crunchy or seized locks — repaired first, before anyone talks replacement.
from £95Multipoint mechanisms, dropped doors, handles that won’t lift to lock.
from £95Mortice locks, nightlatches and composite door cylinders — fitted neatly, tested with you.
from £99Securing, boarding up and new locks after a break-in — usually the same day, with the paperwork your insurer asks for.
from £115A fixed-price survey of every lock and entry point — the report is yours, no obligation.
fixed-price surveyLock changes between tenancies, compliance paperwork, one accountable locksmith for every property.
accounts for landlords & agentsNo surprises
The unknown is the scary part. Here's the whole script.
You'll speak to George — the owner, and a working locksmith. Not a call centre. A few quick questions about the door — nothing you need to know in advance.
Your fixed quote, agreed on the phone — the total price — no VAT added. You'll have your price in writing before we set off.
Typically with you in 30–45 minutes. We'll confirm your exact ETA when you call — no overpromising. One of our own DBS-checked locksmiths — never subcontracted.
You pay when the job's done and you're happy with it — card, bank transfer or payment link.
Know who's coming
Nothing about us is anonymous. George and his small team of DBS-checked locksmiths — all Trulox employees, never subcontracted.
Trulox is built to be the opposite of that story — prices published, a fixed quote before any work starts, picks before drills, and a company you can look up. See exactly how we charge →
Documented by Which? and UK trading standards investigations, 2022–2026.
Word of mouth, in writing
George was fantastic. He replied super quick even late at night, came next day to do the job and all for a very good price. He explained everything to me, took his time making sure everything was perfect and fixed issues we weren’t even aware of with our doors. He made me feel much more secure in the security of our house. Couldn’t be happier with the service and would definitely recommend to anyone! Great website as well :)
— Caragh M., Cobham
Rated 5.0★ from 6 Google reviews — read them all on Google
Straight answers
Short, honest answers — the same ones you'd get on the phone.
Yes — we're a small independent firm, not a national call centre. George is out here daily, and when you call, you speak to George — the owner, and a working locksmith. One of our own DBS-checked locksmiths comes to you. Typically with you in 30–45 minutes — and we'll confirm your exact ETA when you call.
Our lines are open 8am to midnight, every day. After midnight, message us on WhatsApp and we'll reply when we reopen — or send the quote form and we'll ring you back from 8am.
Because you'll have it in writing before we set off — the total price, no VAT added. The price we agree is the price you pay: it can't grow once the van arrives.
No call-out fee — when you accept the quoted work. You're paying for the job itself, not for the van turning up, and you can say no to the quote before anyone sets off.
Rarely. Non-destructive entry always comes first — picks and decoders before anything that damages the lock. If drilling genuinely is the only way in, we'll say so plainly and agree it with you before it happens.
When the job's done and you're happy with it — card, bank transfer or a payment link sent to your phone. Never before we start, and never chased afterwards.
Typically with you in 30–45 minutes We'll confirm your exact ETA when you call — no overpromising.